Ross Downing Chevrolet Blog!

Name: Emily Stearns
Position: New Car Sales
Email: Emily@rossdowningchevy.com
Phone: 888.221.8185

How long have you been selling cars? 2.5 years

How did you get into the car business? Um… well it just happened!

What is the funniest or strangest thing that has ever happened while selling cars? I had a customer who wanted to totally surprise his wife. So he came in and (secretly) purchased the car she wanted, and then brought his unsuspecting wife to the dealership after-hours “just to look around”. When she wasn’t looking, he slipped the key into the ignition of the car he had purchased. She came over to the vehicle and saw that it was the exact style and color she had been looking for, as the husband pointed out that it was somehow unlocked and that the keys had been left in the ignition. He suggested they take it for a quick spin around the lot, which she initially refused of course. But after a great deal of convincing, she finally agreed and they circled the area for a while. Eventually he confessed that he had already purchased the car for her (much to her relief and surprise), and they both drove home happy.

What is your favorite car? 1969 Cadillac Deville convertible

What do you currently drive? Cadillac CTS

Where did you grow up? Southern Louisiana

Have you ever lived anywhere besides Louisiana? Yes, Oklahoma and Florida

What did you want to be when you grew up? Actress/singer

What do you enjoy doing in your free time? Spending time with my sister or being outdoors

What do you listen to in your car? Everything gets air time on my radio.

Do you sing while driving? All the time!

What might others be surprised to know about you? I love to fish!

What advice would you like to give to customers who are searching for a new or used vehicle? Pace yourself! Too much information too fast can be overwhelming.

Anything else you want customers to know about you? I want my clients to be completely satisfied! I want you to be comfortable sending your family, friends, and co-workers to me, knowing they will be well taken care of.